Refunds

Refund Policy

Unused credits

If you purchased a credit but did not use it, contact support and include the account email used at checkout.

Failed optimizations

If a technical failure prevents the optimized resume from being generated, contact support. We may restore the credit or issue a refund after review.

Completed drafts

Because AI-assisted resume drafts are delivered digitally, completed optimizations are generally not refundable unless required by law or approved by support due to a service issue.

How to request help

Visit our contact page with your account email, approximate purchase time, and a brief description of the issue.